Return & Refund Policy

At 7chakrabracelet, we are committed to providing high-quality products and a pleasant shopping experience. If you are not fully satisfied with your purchase, we are here to help.

1. Our Guarantee

2. Shipping Costs & Responsibility

Return shipping responsibility is determined as follows:

3. How to Start a Return

Please contact us before returning any items to obtain authorization.

• Step 1: Contact Us
  Email support@7chakrabracelet.com within 30 days with your order number and photos (if applicable).
• Step 2: Receive Instructions
  We will provide return authorization and address within 24 hours.
• Step 3: Return Shipment
  If responsible for shipping, please use a trackable service. We are not liable for lost returns.
• Step 4: Refund / Exchange
  Approved refunds or replacements will be processed promptly after inspection.

4. Refund Timeline

• Internal Processing: 1–2 business days after receipt.
• Payment Provider: 5–10 business days to reflect in your account.
• Original shipping fees are non-refundable unless due to our error.

5. Conditions & Exclusions

• Items must be unused and in original packaging.
• Damage caused by misuse is not eligible.
• Customized products are non-refundable unless defective.
• Incorrect Address: Customers are responsible for address accuracy.